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Work / Super73 Crew
Super73

The bike built a culture. We built its software.

Full mobile app build for a cult e-bike: strategy, design, AI layer, live operation.

SERVICES USED
Full BuildLoyalty & RetentionProduct Engineering
INDUSTRY
E-mobility · US
MODEL
Full app build, end to end
STATUS
in production
22:145G · 67%
S2 BLACKOUT● LOCKED
Super73 S2 BlackoutS2 BLACKOUT · your ride
BATTERY
84%
range 31 mi
TONIGHT · LA
61°F
clear · crew ride sat
RideCrewModsYou
hardware at cult level. software finally to match: dark, textured, a little raw
THE BRIEF

Hardware at cult level. Software at utility level.

A Super73 is not a bicycle. It is an identity. Owners form crews, ride at night, modify their builds and post every mile. The culture lives on the street and on social. The app carried none of it: lock, ride mode, battery. Done.

The challenge: take a culture that already exists on the street and give it a home in software. And make the software learn each rider. We built the app end to end: strategy, design system, native mobile app, AI layer, live operation.

1 app
strategy to live operation, end to end
3 layers
a learning engine, a crew, a quiet guardian
Every rider
gets a different loyalty programme
SCOPE
Product strategyDesign systemNative mobile appLoyalty engineCommunity designLive operation

Here is how a cult object got software worth parking next to it.

01 · FOCUS

The bar was the bike

A Super73 is finished to an obsessive standard: the welds, the stance, the matte black. The software had to survive sitting next to it. That sentence became the quality bar for every screen, and it settled three decisions early. The app would learn each rider, because every rider is different. It would make the culture visible, because the culture was the product's real feature list. And the utility screens would be finished to the same standard as the fun ones.

02 · RESEARCH

Riding with the crews

We rode. Night rides in LA, crew meetups, hours in the mod forums, interviews with owners from first-week riders to five-build veterans. Three truths came home with us.

F1The app was opened for seconds: lock, mode, battery. The culture happened everywhere else.
F2Riders talk about their bikes as builds, not products. Identity is the feature.
F3When riders went quiet, they did not want discounts. They wanted a reason to ride.

Everything we shipped answers one of them.

03 · ACT · LAYER 1

The loyalty engine that learns

The centrepiece of the case. Not a points programme: a motor that reads riding behaviour and generates personal challenges. Three night rides this month? Two more and Night Rider is yours. Every rider gets a different programme, because every rider is different.

It also reads the silence. When a rider goes quiet for two weeks, the engine answers with a reason to ride, not a discount: Saturday, 7pm, your city's crew ride starts at the pier. The demo below runs the real challenge logic. Log a few rides and earn the badge.

22:145G · 67%
YOUR CHALLENGE
NR
NIGHT RIDER
Two more and Night Rider is yours.
3 of 5 night ridesthis month
MEANWHILE, OTHER RIDERS
CANYON CARVER2/3 weekend climbs
EARLY BIRD4/6 sunrise rides
Every rider gets a different program. That is the engine.
RideCrewModsYou
LIVE · log rides, earn the badge
18:025G · 88%
14 DAYS SINCE YOUR LAST RIDE
SATURDAY, 7PM. YOUR CITY'S CREW RIDE STARTS AT THE PIER.

34 riders going. Night route, 12 miles, tacos after. Your bike misses you.

I'M INNOT THIS ONE
WHAT THE ENGINE READ
  • · two quiet weeks, battery still charged
  • · your last 6 rides: all after dark, all social
  • · so: a night crew ride, not a coupon
RideCrewModsYou
reading the silence: a reason to ride, not a discount
03 · ACT · LAYER 2

Crew: the culture, made visible

Local crews, group ride events, city exploration badges, and a mod gallery where owners showcase their builds and vote on others. A yearly rider recap closes each season: 2,400 miles, 34 night rides, 11 crew meetups, designed to be posted. The culture was already real. The app made it visible, measurable and growable.

The mod gallery below is live. Vote for a build.

22:145G · 67%
YOUR CREW
LA EASTSIDE
TRMXKD+9128 riders
NEXT RIDE
SAT 19:00 · THE PIER
34 going · night route · 12 mi · tacos after
I'M IN
CITY BADGES · LOS ANGELES
DTLA
✓ earned
VENICE
✓ earned
ECHO PK
2 of 3 spots
the crew screen: local, real, growable
22:145G · 67%
MOD GALLERYthis week
MIDNIGHT RUNNER · S2
@torch_la
GRIP TIRES · LED UNDERGLOW · MOTO SEAT
BUILD PHOTO
SAND WITCH · RX
@dune_kd
KNOBBY 20s · HIGH BARS · TAN SADDLE
BUILD PHOTO
GHOST · ZX CHROME
@mx_silver
CHROME FENDERS · NUMBER PLATE · SLICKS
LIVE · the culture screen: vote for a build
03 · ACT · LAYER 3

The quiet guardian

Predictive maintenance from ride data: chain service in about 150 miles, and the nearest partner shop is on your Tuesday route. Theft protection designed as quiet confidence, not alarm-panic: clear states, calm language, one-tap actions. Utility features, finished to the same standard as the fun ones. That was the promise in Focus, and this layer keeps it.

The craft across all three layers translates the brand's moto-retro street energy into digital: dark, textured, a little raw, unmistakably Super73. Typography with attitude. Motion that feels mechanical. UI that looks at home next to a matte-black bike.

08:155G · 94%
BIKE HEALTH● ALL QUIET
COMING UP
Chain service in about 150 miles.

Nearest partner shop is on your Tuesday route. Want the 9am slot?

BOOK ITLATER
WHILE YOU WERE ASLEEP
Parked · locked · garage
03:12 · moved 3 ft. Probably a bump. Watched it. All quiet since.
ALERT MODE: ONE TAP
Quiet confidence, not alarm-panic. Calm states, calm language.
the guardian: utility finished like the fun stuff
09:415G · 91%
2025 RIDER RECAP · @TORCH_LA
2,400
MILES
34
night rides
11
crew meetups
6
city badges
NIGHT RIDER
top badge
POST IT
the yearly recap: 2,400 miles, told as a story, built to be posted
04 · MEASURE

Judged in miles

The product stays in the loop through Corexi, our continuous UX monitoring. The numbers belong to Super73; the dashboard is ours, and here is what it tracks. Weekly active rides, because software for a bike is judged by miles. Challenge participation, because that is the learning engine earning its keep. Crew event conversion, because culture you can measure is culture you can grow. And accessory attach rate, because a mod gallery that works sells parts.

weekly active rideschallenge participationcrew event conversionaccessory attach rate
05 · EVOLVE

The engine keeps riding

Every ride teaches the engine something: which challenges land, which invitations bring quiet riders back, which badges people chase. The crews keep growing, the mod gallery keeps filling, and the loyalty programme keeps splitting into as many programmes as there are riders. We operate it live, and the loop keeps turning.

THE OUTCOME

The culture was never the app's to create. It was the app's to deserve. Crew gives a street-born identity a digital home, the engine gives every rider their own reasons to ride, and the guardian earns trust in the moments nobody posts about. Software worthy of a cult object.

✓A loyalty engine that writes a programme per rider
✓A street culture, made visible and growable
✓Utility features finished like flagship features
✓Full build: strategy, design, AI layer, live operation
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product screens on this page are representative concept visuals