GDPR Compliance

2. Your rights under GDPR

Under GDPR you have the following rights over your personal data:

Right of access

You can request copies of your personal data. We may charge a small fee for this service.

Right to rectification

You can ask us to correct information you believe is inaccurate, or complete information you believe is incomplete.

Right to erasure

You can ask us to erase your personal data, under certain conditions.

Right to restrict processing

You can ask us to restrict the processing of your personal data, under certain conditions.

Right to object

You can object to our processing of your personal data, under certain conditions.

Right to data portability

You can ask us to transfer the data we have collected to another organization, or directly to you, under certain conditions.

Right to withdraw consent

Where we rely on your consent, you can withdraw it at any time.

3. How to exercise your rights

To exercise any of your rights under GDPR:

1. Contact us using the details at the end of this page
2. Verify your identity — we may need to confirm who you are before processing the request, to protect your data
3. Specify your request — state clearly which right you wish to exercise and provide relevant details
4. Response time — we respond within one month; complex cases may extend this by two additional months

Note: we will not charge a fee for processing your request unless it is manifestly unfounded or excessive.

4. Our compliance measures

Data protection by design

We integrate data protection principles into our systems, services and business processes from the outset.

Data minimization

We only collect personal data that is necessary for the specific purposes it is processed for.

Security measures

We have implemented appropriate technical and organizational measures, including:

• Encryption of personal data
• Regular security assessments and audits
• Access controls and authentication
• Staff training on data protection
• Incident response procedures

Processing records

We maintain detailed records of all data processing activities, including purposes and categories of personal data.

Third-party processors

Any third-party processors we work with also comply with GDPR requirements through appropriate contractual safeguards.

5. Data breach notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:

• Notify the relevant supervisory authority within 72 hours of becoming aware of the breach
• Notify affected individuals without undue delay if the breach poses a high risk
• Provide clear information about the nature of the breach and the steps being taken
• Offer guidance on how to protect yourself from potential consequences

6. International transfers

Because we operate offices in both the EU (Barcelona, Spain) and Türkiye (Istanbul), your personal data may be transferred between these locations. Appropriate safeguards are in place for any transfer outside the EEA, including standard contractual clauses approved by the European Commission.

7. Right to lodge a complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority. In Spain, the relevant authority is:

You can find other EU data protection authorities at: EDPB Members

8. Updates to this page

We may update this GDPR compliance page from time to time to reflect changes in our practices or legal requirements. Review it periodically for the latest information.

9. Data protection contact

For any GDPR-related inquiry, or to exercise your rights: